Frequently Asked Questions

Everything you need to know about your Box Menswear experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for most items. Due to hygiene reasons, underwear must be unworn and in its original, sealed packaging to be eligible for a return or exchange.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring your waist and comparing it to our chart, as our athletic-fit garments are designed to be snug and supportive.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay in select regions.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.

Do you ship worldwide?

Absolutely. Box Menswear ships to over 150 countries. Please note that international customers are responsible for any applicable import duties or taxes.